Cisco Secure Firewall 1240 Threat Defense Support 8x5xNBD | Services — CON-PSUT-CSF1240T

Keep perimeter security from becoming a single point of failure. Cisco support for the Secure Firewall 1240 Appliance, Threat Defense provides 8x5xNBD coverage designed to help restore hardware quickly and keep security operations moving when an appliance issue interrupts service. For teams protecting branch, campus, or distributed edge environments, the value is predictability. Next-business-day replacement helps reduce the time a failed appliance spends out of service, while business-hour support aligns with standard operational windows. That makes it easier to plan around incidents without carrying unnecessary support overhead. This service is a strong fit when the firewall is central to uptime, segmentation, and threat control. Compared with lower-tier coverage, it gives procurement and infrastructure teams a clearer recovery path for a security appliance that protects traffic at the edge and supports business continuity. Ideal For Supporting branch firewalls that protect local internet breakout Covering campus edge security appliances with business-hour response Maintaining threat defense availability in distributed environments Standardizing support for Cisco firewall fleets Why This Product 1 Adds next-business-day replacement versus standard warranty coverage 2 Supports the Cisco Secure Firewall 1240 Appliance specifically 3 Fits business-hour operations with 8x5 service coverage 4 Helps reduce downtime risk for security-critical edge deployments