Cisco Secure Firewall 1220 Appliance Support | 24x7x4OS Compact — CON-OSP-CSF1XTDK

Protect firewall availability with a support service built for environments where security interruptions are not acceptable. SNTC-24X7X4OS for the Cisco Secure Firewall 1220 Appliance, Compact provides 24x7x4 onsite support, giving IT teams a faster path to recovery when hardware or service issues affect the edge. For organizations running perimeter security in production, response time matters. This support offering is designed to shorten the gap between incident and resolution by combining around-the-clock coverage with four-hour onsite service. That makes it a practical choice for teams that need predictable support economics and a stronger operational backstop than standard business-hours coverage. When firewall uptime protects users, sites, and applications, premium support is part of the architecture. This service helps preserve continuity, reduce internal pressure during outages, and keep critical security infrastructure moving with less disruption. Ideal For Supporting branch or campus firewall deployments that require fast onsite response Maintaining perimeter security uptime for production network edges Reducing recovery time after hardware-related firewall incidents Backing critical security appliances with around-the-clock service coverage Why This Product 1 Four-hour onsite response versus standard remote-only support 2 24x7 coverage for production firewall environments 3 Better fit for critical edge security than basic warranty coverage 4 Designed to reduce downtime on compact firewall deployments