Cisco Secure Cloud WAF App Add-ons Support | Enhanced Support — SVS-CWAF-APP-SUP-E

Protect application security operations with enhanced support for Secure Cloud WAF application add-ons. This service is designed for environments where web application protection is part of the production security stack and where service interruptions, configuration issues, or delayed escalation can affect exposure and response time. For security and infrastructure teams, support quality is part of the control plane. This offering helps keep add-on functionality covered with Cisco-backed assistance, so teams can move faster from incident to resolution and maintain continuity across the services that protect public-facing applications. It is a practical fit for organizations that rely on Secure Cloud WAF to defend application traffic and want a support model that matches the importance of that layer. By pairing the add-on with enhanced service coverage, you reduce friction during troubleshooting, improve access to vendor expertise, and support more predictable operations in security-sensitive environments. Ideal For Support production Secure Cloud WAF add-ons protecting public-facing applications Cover application-layer security services in cloud-delivered web protection stacks Standardize Cisco support for security operations teams Reduce downtime risk during WAF add-on incidents and escalations Why This Product 1 Focused on Secure Cloud WAF add-ons rather than base licensing 2 Designed for application-layer protection continuity 3 Cisco-backed support for production security operations 4 Helps speed escalation when WAF issues affect traffic