Cisco Secure Client Advantage Perpetual License Group | Enterprise Support — CON-L1NCX-C920024P

Maintain operational continuity with a support package built for environments where endpoint availability matters. SECURE CLIENT ADVANTAGE PERPETUAL LICENSE GROUP provides 24x7x4 hour on-site maintenance with parts and labor coverage, helping accelerate recovery when service issues interrupt normal operations. Remote diagnosis, phone support, web knowledge base access, and new releases updates give IT teams multiple paths to resolve problems and keep systems aligned with current software guidance. This is the kind of coverage procurement teams choose when the cost of delay is higher than the cost of assurance. Parts replacement and repair support reduce the burden on internal staff, while the 1-year service duration gives organizations a defined maintenance window for planning renewals and lifecycle decisions. The combination of electronic and physical service coverage supports both remote troubleshooting and hands-on remediation, which is valuable when downtime must be contained quickly. For teams managing business-critical client software, this service helps preserve uptime, simplify escalation, and keep support accountability clear. It is a practical fit for organizations that need dependable response times, documented service coverage, and a support structure that justifies investment in production environments. Ideal For Supporting production client software in enterprise user environments Maintaining endpoint continuity for distributed office deployments Reducing recovery time after software-related service interruptions Providing defined support coverage during a software lifecycle transition Why This Product 1 Includes on-site 24x7x4 response instead of basic business-hours coverage 2 Adds parts replacement and repair support for faster restoration 3 Combines remote diagnosis with phone and web support channels 4 Provides a defined 1-year maintenance window for planning and renewal