Cisco Room Kit Pro CX Level 1 24x7x4OS Support | Enterprise — CON-L14OS-CS0CK9KI

Keep collaboration rooms available when schedules are full and every meeting matters. CX Level 1 24x7x4OS for Cisco Room Kit Pro provides continuous support coverage with a four-hour response objective, helping IT teams move quickly when room systems need attention. This service is built for organizations that depend on Cisco video collaboration in executive boardrooms, conference spaces, and distributed meeting environments. It gives operations teams a defined support path for incidents that affect room availability, audio-visual performance, or user access to the system. For enterprises standardizing on Cisco Room Kit Pro, this level of coverage helps reduce uncertainty around critical meeting infrastructure. It is a practical fit for teams that need predictable support handling, faster escalation, and a service model aligned to business hours that never really end. Choose this coverage when the cost of a missed meeting is higher than the cost of maintaining premium support. It is designed to preserve uptime, protect collaboration investments, and keep high-visibility rooms ready for the next call. Ideal For Executive boardrooms that must stay available for scheduled meetings Enterprise conference rooms supporting daily hybrid collaboration IT teams standardizing support for Cisco Room Kit Pro deployments Organizations requiring around-the-clock response for room system incidents Why This Product 1 24x7 coverage instead of limited business-hours support 2 Four-hour response objective for faster incident handling 3 Cisco-specific support for Room Kit Pro deployments 4 Better fit for executive rooms than basic break-fix coverage