Cisco Room Kit EQX Support 8x5xNBD Exchange | Enterprise Service — CON-SNT-CSKITEK9

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SKU
CON-SNT-CSKITEK9
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Keep Cisco Room Kit EQX environments covered with a service plan built for fast parts recovery and practical support. This Cisco Solution Support - Extended Service package delivers 8x5xNext Business Day exchange coverage for physical and electronic components, helping reduce downtime when room systems need attention. For organizations that depend on meeting spaces, the value is in response speed and support access. Phone support and web knowledge base access help your team troubleshoot issues efficiently, while replacement service and parts replacement coverage support faster restoration of service. New releases update coverage also helps keep the supported environment aligned with current Cisco updates. This service is designed for teams that want predictable support for a collaboration platform that cannot sit idle. Instead of absorbing the cost and delay of ad hoc repairs, you get a defined support path with next-business-day parts response and exchange handling. That makes it easier to protect user experience, preserve meeting continuity, and justify the investment in a premium room system with the service level it deserves. Ideal For Supporting Cisco Room Kit EQX deployments in executive conference rooms Maintaining collaboration uptime in enterprise meeting spaces Covering parts recovery for room systems used in daily hybrid meetings Reducing service disruption for organizations standardizing on Cisco collaboration hardware Why This Product 1 Next Business Day parts response instead of slower standard support 2 Exchange coverage for physical and electronic service needs 3 Includes phone support and web knowledge base access 4 Built for Cisco Room Kit EQX continuity in business environments
  • Service name: Cisco Solution Support - Extended Service
  • Service type: exchange
  • Service description: 8 x 5 x Next Business Day
  • Service response time: Next Business Day - Parts
  • Service sub type: electronic and physical
  • Provided support: parts replacement, replacement, phone support, web knowledge base access, new releases update
  • Service characteristic: parts
  • Category: software-services/professional-services
  • Service Name: Cisco Solution Support - Extended Service
  • Service Type: Exchange
  • Service Sub Type: Electronic, Physical
  • Service Main Type: Exchange
  • Service Description: 8 x 5 x Next Business Day
  • Provided Support: New Releases Update, Web Knowledge Base Access, Phone Support, Parts Replacement, Replacement
  • Service Response Time: Next Business Day - Parts
  • Service Characteristic: Parts
  • Mpn: CON-SNT-CSKITEK9
  • Vendor: Cisco
  • Product Supported: Cisco Room Kit EQX, Carbon Black
  • Key Feature 1: Service name: Cisco Solution Support - Extended Service
  • Key Feature 2: Service type: exchange
  • Key Feature 3: Service description: 8 x 5 x Next Business Day
  • Key Feature 4: Service response time: Next Business Day - Parts
  • Key Feature 5: Service sub type: electronic and physical
  • Key Feature 6: Provided support: parts replacement, replacement, phone support, web knowledge base access, new releases update
  • Key Feature 7: Service characteristic: parts
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