Cisco RDSI20-12-SMS-1K ERT Silver Protection Package | Support Warranty — RDSI20-12-SMS-1K

Cisco ERT Silver Protection Package for DP20-12 is built to keep support coverage aligned with operational expectations. By combining SUS and EAAF, it helps teams maintain access to software support while also providing a defined replacement path when hardware issues interrupt service. For organizations running critical infrastructure, support is not an afterthought. It is part of the operating model. This package helps reduce the friction of managing separate support motions by bundling the essentials into a single entitlement tied to the supported platform. The result is more predictable service continuity. Teams can plan maintenance, manage risk, and keep the deployment within a supported framework without relying on reactive procurement or unstructured repair processes. For buyers comparing lower-cost alternatives, this package stands out by pairing software access with advance exchange coverage, which can materially reduce operational disruption when response time matters. Ideal For Supporting a DP20-12 deployment in production Maintaining software update access for a Cisco platform Planning replacement support for critical infrastructure Standardizing service coverage across multiple sites Why This Product 1 Includes SUS and EAAF coverage 2 Built for DP20-12 support needs 3 More complete than basic support-only plans 4 Helps reduce downtime exposure