Cisco PSS SWSS Upgrades Virtual Wireless | Professional Services — CON-PSBU-CTVM5K9

Maintain service continuity across Cisco virtual wireless deployments with a support plan designed for fast response and practical recovery. This offering provides 1 year of coverage with 24x7 support and a 1 business day exchange service model, giving IT teams a clear path to restore affected components without extended disruption. For organizations running wireless infrastructure where availability matters, the value is in the response model. Exchange-based service helps shorten the time between failure and replacement, while around-the-clock coverage supports operations that do not stop at business hours. That makes this plan a strong fit for environments where wireless access is tied directly to user productivity, clinical workflows, retail operations, or distributed office connectivity. This service is positioned for teams that want predictable support terms and a defined recovery process rather than ad hoc break-fix handling. It helps protect the operational investment already made in Cisco wireless infrastructure by adding a structured support layer around the hardware and software environment. For procurement and infrastructure leaders, that translates into fewer surprises, clearer service expectations, and better alignment between support cost and business risk. Ideal For Supporting Cisco virtual wireless deployments in enterprise offices Maintaining wireless access for distributed branch environments Reducing downtime exposure in 24x7 operational facilities Backing infrastructure teams that need defined replacement coverage Why This Product 1 Includes 24x7 coverage instead of business-hours-only support 2 Uses exchange-based recovery rather than standard break-fix handling 3 Adds parts replacement for faster restoration 4 Provides a defined 1-year service term for planning and budgeting