Cisco PSS SWSS Upgrades Firepower Manage | Technical Support — CON-PSBU-SFMMCVWK

Maintain support continuity for Cisco Firepower management environments with a service plan built around technical response and clear entitlement. When security infrastructure is central to operations, delays in support can slow remediation and increase exposure. This 1-year service is designed for teams that want a direct path to Cisco assistance through phone support. It helps keep issue handling organized, especially when the platform is part of a broader security stack that must stay available and current. For procurement teams, it also provides a clean way to extend support coverage without adding complexity to the environment. Choose this service when the cost of downtime, misconfiguration, or delayed escalation is higher than the cost of formal support. It is a practical investment for organizations that depend on Firepower management to maintain visibility, policy control, and operational stability across the network. Ideal For Supporting a Cisco Firepower management deployment in production Providing phone-based escalation for security platform issues Maintaining active support coverage for managed firewall operations Keeping security operations aligned to vendor service entitlement Why This Product 1 Direct Cisco phone support instead of generic help desk coverage 2 1-year term for predictable support planning 3 Built for Firepower management environments 4 Electronic service tracking for cleaner administration