Cisco PSS SWSS UC Manager 9.x Enhance | 1-Year Phone Support — CON-PSBU-LICMENHA

Keep Cisco Unified Communications Manager 9.x under active support with this Partner Support Service software upgrade offering. It is designed for organizations that depend on stable collaboration infrastructure and need a clear support path when planning upgrades, resolving issues, or maintaining service continuity. The value of this service is operational certainty. With 24x7 phone support and a 1-year term, teams can move through maintenance windows and upgrade planning with vendor-backed assistance instead of relying on ad hoc troubleshooting. That matters in environments where voice and collaboration systems are tied directly to business operations. This service is a practical fit for enterprises standardizing on Cisco UC Manager and looking to preserve the value of their existing deployment. It supports the software lifecycle, helps reduce risk during version transitions, and gives procurement a defined support term with a known service scope. For organizations protecting collaboration uptime, that combination is often worth more than a lower-cost, lower-touch alternative. Ideal For Support a Cisco Unified Communications Manager 9.x deployment during planned upgrades Maintain coverage for enterprise voice and collaboration infrastructure Provide 24x7 support access for operations teams managing UC services Extend the support lifecycle of an existing Cisco UC software environment Why This Product 1 24x7 phone support provides broader access than business-hours-only coverage 2 Software upgrade assistance helps reduce risk during version changes 3 Cisco-specific support aligns with UC Manager environments 4 1-year term gives procurement a clear renewal and budgeting cycle