Cisco PRTNR SUP OS 24X7X4 Catalyst 2960-X 48 G | Support, Enterprise — CON-PSOP-WSC294SL

Maintain network availability when access-layer hardware needs attention. PRTNR SUP OS 24X7X4 for Catalyst 2960-X 48 G provides a support structure built for environments where switch downtime affects users, endpoints, and downstream services. With 24x7 coverage and a 4-hour response target, it helps IT teams move quickly from incident to resolution planning instead of waiting for standard business-hour support. This service is a strong fit for organizations that depend on Cisco Catalyst switching at the edge of the network and want a higher level of service continuity than basic warranty coverage can provide. It supports operational discipline by giving infrastructure teams a defined support path for critical switch issues, which is especially valuable in distributed offices, campus networks, and production facilities. For procurement teams, the value is straightforward: better uptime protection, faster escalation, and less risk around a core access switch platform. For engineers, it means a support model aligned to the operational importance of the hardware. When the network has to stay up, this service helps keep the recovery process moving. Ideal For Campus access switching support for user connectivity Branch office network continuity for distributed sites Production floor switch coverage where downtime impacts operations Procurement of support for installed Catalyst 2960-X infrastructure Why This Product 1 24x7 coverage instead of business-hours-only support 2 4-hour response target for faster incident handling 3 Designed for installed Catalyst 2960-X 48 G hardware 4 Better fit for production networks than basic warranty coverage