Cisco PRIME INFRA LIFECYCLE 50 PASS 5YR — On-site Lifecycle Management, 60-Month Term | Lifecycle, On-site, Rack — UCSS-UPIL-5-50

Preserve application delivery uptime with a 60-month on-site lifecycle management service for up to 50 appliances. Includes hardware lifecycle planning, on-site maintenance, and configuration coordination for rack-mountable, 10 Gigabit-capable environments. Maintain appliance availability with on-site lifecycle management for up to 50 rack-mountable devices Reduce unplanned downtime via scheduled hardware maintenance using vendor-qualified field technicians Coordinate staged hardware refreshes and firmware updates with minimal production impact using approved maintenance windows Validate post-work configurations and performance for 10 Gigabit Ethernet and high-throughput environments Provide documented configuration and lifecycle handover to operations teams using formal deliverables Address hardware faults and perform replacements on-site with vendor-backed parts handling using authorized procedures Optimize capacity planning and appliance staging through lifecycle planning and on-site assessments Key Features On-site lifecycle management service, 60 months Coverage for up to 50 rack-mountable appliances Support for 10 Gigabit Ethernet environments Includes hardware maintenance, firmware updates, and replacements Field technician attendance and parts handling Deliverables: lifecycle plans and configuration handoff FAQ What devices are covered under the 50-device limit? The 50-device limit applies to rack-mountable appliances included in the lifecycle agreement; scope and device lists are confirmed at purchase and may be documented in the statement of work. Does the service include firmware updates? Yes. Firmware updates, validation, and post-update configuration checks are included as part of the lifecycle maintenance activities defined in the service. Can lifecycle activities be coordinated across multiple data centers? Yes. Visits and staged refreshes can be scheduled across multiple locations; logistics and scheduling are handled per the agreed maintenance windows. Is support limited to hardware only? The engagement focuses on hardware lifecycle and on-site maintenance, but includes configuration validation and handover to operations teams; software-level managed services should be scoped separately.