Cisco Partner Support Service HCIAF240CM7 24x7x4 Hour | Technical — CON-OSP-HCIAFM7C

Expand your support offering with Cisco Partner Support Service, a collaborative model built for qualified channel partners who want to deliver their own branded support experience while drawing on Cisco services infrastructure. It is designed to help partners improve support margins, add service depth, and scale operations without building every capability from scratch. This service is structured for phased implementation, giving partners room to align delivery processes, staffing, and customer commitments over time. The 24x7x4 hour designation reflects a support model intended for environments where response speed and predictable handling matter. Phone support is included, helping service teams resolve issues efficiently and keep end users moving. For partners supporting Cisco compute and hyperconverged environments, this model offers a practical way to extend technical coverage while retaining primary responsibility for the customer relationJTFp. It is a fit for organizations that want to build recurring service revenue and deliver a more complete support portfolio around Cisco platforms. Ideal For Building a partner-branded support practice for Cisco infrastructure Supporting hyperconverged environments with 24x7 technical coverage Adding recurring service revenue to a Cisco channel business Phasing in a new support operation without full internal buildout Why This Product 1 Designed for partner-delivered support rather than Cisco-branded fulfillment 2 Includes a 4-hour response model for faster issue handling 3 Supports phased rollout of a new service practice 4 Helps partners build recurring revenue around Cisco infrastructure