Cisco Partner Support Service for IE 3000 Switch

Extend support coverage for Cisco IE 3000 deployments with partner-delivered technical service backed by Cisco infrastructure. Designed for channel partners, this PSS offering supports phased service delivery, on-site response, and phone support to help maintain customer uptime and strengthen your service margins. Deliver customer support under your own brand using Cisco Partner Support Service Respond to incidents faster with 8 x 5 x 4 hour on-site technical coverage Resolve technical issues via phone support backed by Cisco services infrastructure Build recurring support revenue through a partner-delivered service model Phase service rollout using a structured implementation approach Maintain primary customer ownership while Cisco supports the service foundation Expand support capabilities for Cisco IE 3000 switch deployments Strengthen operational margins with a service designed for channel partners Key Features Partner Support Service for Cisco channel delivery 8 x 5 x 4 hour service coverage On-site technical support included Phone support provided Collaborative service model with Cisco infrastructure support Phased implementation structure Designed for support services practices Supports Cisco IE 3000 switch environments FAQ What is Cisco Partner Support Service? It is a collaborative support offering for Cisco channel partners to deliver technical services under their own brand with Cisco infrastructure behind the scenes. What support methods are included? This service includes phone support and on-site technical support. What is the service coverage window? The listed service duration is 8 x 5 x 4 hour coverage. Which product is supported? This service is intended for the Cisco IE 3000 Switch.