Cisco Partner Support Service for C9300 | 24 x 7, 4-Hour Technical — CON-RO4-C930048T

Keep enterprise support margins under control while delivering dependable service to end users. Cisco Partner Support Service gives qualified channel partners the tools, information, and backing needed to build and operate their own support practices under a partner brand. This service is structured for phased implementation, making it easier to align internal readiness, service design, and customer commitments without forcing a full operational JTFft on day one. Partners retain primary responsibility for end-user support, while Cisco provides the services infrastructure that helps standardize delivery and improve consistency. For organizations supporting Cisco CATALYST 3850 32 PORT 10G F environments, this model is built to extend service capability without adding unnecessary complexity. The 24 x 7, 4-hour technical response profile supports time-sensitive operations where predictable escalation matters. It is a practical fit for partners that want to expand service revenue, strengthen customer retention, and deliver support with a clear operational framework. Ideal For Channel partner building a branded support practice for Cisco networking customers Service organization adding recurring support revenue around Cisco CATALYST 3850 deployments Partner team requiring 24 x 7 escalation coverage with defined response commitments Phased rollout of a new support offering across an existing customer base Why This Product 1 Partner-delivered model instead of Cisco-branded fulfillment 2 24 x 7 technical coverage with 4-hour response 3 Built for phased implementation and service expansion 4 Supports branded recurring services for channel partners