Cisco Partner Support Service 8x5 NBD for 802.11ac CAP | Wireless Support — CON-PSUT-VEDGE1BK

Maintain support coverage for Cisco wireless infrastructure with Partner Support Service built around an 8x5 schedule and next-business-day response. Designed for 802.11ac CAP deployments, this service gives operations teams a defined support path when access points or related wireless components need technical assistance. The value is in response discipline. Next-business-day service helps set expectations for issue handling, while phone support provides direct access to technical assistance during business hours. For procurement teams, the service structure is straightforward to budget and renew. For network teams, it reduces ambiguity around who to call and when support will engage. This service is well suited to organizations that want dependable coverage for regional wireless environments without the cost profile of around-the-clock support. It supports planned operations, standard business-hour troubleshooting, and a cleaner service model for distributed sites that still require vendor-backed assistance. Ideal For Supporting regional wireless access point deployments during business hours Providing vendor-backed help for 802.11ac CAP troubleshooting Covering distributed office networks that do not require 24x7 support Standardizing support response terms for procurement and operations teams Why This Product 1 8x5 coverage instead of 24x7 premium support 2 Next-business-day response for predictable service timing 3 Phone support for direct technical access 4 Built for Cisco 802.11ac CAP wireless environments