Cisco Partner Support Service 24x7x4 for 400G Linecards | Technical — CON-L2SWT-C9516XA

Strengthen support coverage for Cisco 400G modular linecard deployments with Partner Support Service designed for partner-delivered operations. This 24x7x4 technical service gives channel partners access to Cisco services infrastructure while they retain primary responsibility for end-user support under their own brand. The model is built for partners that need more than break-fix assistance. It supports a phased implementation approach, helping teams expand service offerings without forcing a full operational reset. Phone support and a four-hour response target help keep escalations moving when customer environments need fast attention. For service providers, the value is not just technical coverage. It is margin protection, service consistency, and the ability to build a support practice around Cisco-backed capabilities. That makes this service a strong fit for partners supporting high-value infrastructure where response time and credibility directly affect customer retention. Ideal For Supporting partner-managed Cisco 400G modular linecard deployments Building a branded support practice around Cisco-backed services Providing 24 x 7 escalation coverage for high-priority infrastructure Improving response commitments for enterprise customers with strict SLAs Why This Product 1 24 x 7 coverage with four-hour response target 2 Phone support for faster partner escalation 3 Built for Cisco 400G modular linecard environments 4 Supports partner-branded service delivery