Cisco Partner Support Service 24x7 4-Hour | Technical Support, Cisco — CON-L1NCD-C913E0XI

Maintain service continuity with a Cisco Partner Support Service model designed for qualified channel partners who need to deliver technical support under their own brand. This offering combines Cisco services infrastructure with partner-led delivery, giving you the operational foundation to build or expand support practices without starting from scratch. Built for collaborative service delivery, PSS helps partners improve support margins, add recurring service revenue, and structure offerings in phases as their business matures. The model keeps primary customer ownerJTFp with the partner while Cisco provides the underlying tools, information, and escalation support needed to handle technical issues with confidence. With 24 x 7 coverage and a 4-hour response time, this service is suited for environments where response discipline matters and downtime carries real cost. It is a practical fit for organizations supporting Cisco ASR 9K smart license deployments that need dependable technical assistance and a clear service framework. For partners, the value is not just support coverage — it is a service platform that helps turn technical expertise into a more scalable business. Ideal For Delivering branded support services for Cisco infrastructure customers Supporting Cisco ASR 9K smart license deployments with technical assistance Building a phased managed services practice around Cisco support Extending partner service margins with Cisco-backed escalation resources Why This Product 1 Partner-led delivery instead of Cisco-branded fulfillment 2 24 x 7 coverage with 4-hour response target 3 Built for service margin expansion and phased rollout 4 Backed by Cisco tools, information, and escalation support