Cisco Partner Support 8x5xNBD for Catalyst 2960-X 48 Gig | Exchange Service — CON-PSUT-WSC294SL

Protect the switching layer that keeps users, devices, and applications connected. Cisco Partner Support Service for Catalyst 2960-X 48-gigabit platforms provides 8x5xNext Business Day coverage with parts replacement and depot exchange handling. For network teams managing access-layer switching, this service helps reduce repair delays and keeps replacement logistics predictable. The service is structured for organizations that want dependable support without overbuying premium response on every device. It includes 1-hour phone support for severity level 1 incidents, giving operations teams a direct path to escalation when a switch outage affects business continuity. That matters in access networks where a single failed switch can interrupt endpoints, phones, printers, and downstream connectivity. This support model is a practical fit for standardized Catalyst deployments where lifecycle cost, service consistency, and rapid parts fulfillment matter. It helps extend the useful life of the switching investment while maintaining a clear service path for critical incidents. Ideal For Access-layer Catalyst switch support in enterprise offices Branch networks that need next-business-day replacement coverage Standardized Cisco switching fleets with depot exchange workflows Organizations prioritizing predictable support costs for edge infrastructure Why This Product 1 Next-business-day replacement versus standard return-to-base delays 2 Severity 1 phone support for critical outages 3 Depot exchange model simplifies service logistics 4 Good fit for cost-controlled Catalyst support coverage