Cisco Partner Lifecycle Svcs Sup DNA Pre On-Prem, T2, 1Y | Partner Services, Support — SVS-P-PLSWT-T2P1Y

Keep critical Cisco DNA on‑prem deployments operational and predictable by contracting partner lifecycle services with Tier 2 support for one year. This subscription ties technical assistance to partner execution, accelerating initial onboarding, configuration validation, and handover to operations. It covers proven procedures for pre‑deployment readiness, configuration audits, and partner-led remediation guidance — reducing time-to-service and limiting misconfiguration risk. The SKU SVS‑P‑PLSWT‑T2P1Y maps entitlement to a single 12‑month term and includes partner enablement activities, documented remediation steps, and a defined escalation path into Cisco’s Tier 2 engineering. Use this service where an on‑prem DNA architecture requires trusted partner coordination — for brownfield upgrades, greenfield rollouts, or handoffs after professional services. Pricing reflects the bundled partner support and the operational assurance that reduces costly outages and rework when compared to basic break/fix contracts. Delivery is managed through Cisco’s partner ecosystem and provisioned per agreement; renewals extend the subscription and preserve continuity of coverage and partner knowledge. Ideal For Partner-led DNA on-prem greenfield deployment with validated handover Brownfield DNA upgrade requiring configuration audits and rollback plans Operational enablement for in-house NOC via partner knowledge transfer Post-deployment remediation after initial integrator rollout Why This Product 1 Bundles partner enablement and operational handover versus standalone support-only SKUs 2 Provides Tier 2 escalation access tailored to DNA on‑prem rather than generic break/fix 3 Includes configuration audits and documented remediation compared to basic entitlements 4 Mapped MPN ensures traceable entitlement and renewal alignment with deployment lifecycle