Cisco One Performance On-Site 24x7x4 Support | Enterprise — CON-ECMUS-C1T4320P

Protect storage availability with a support plan designed for fast field response and disciplined recovery. This Cisco service provides 24x7 coverage with 4-hour on-site support, helping teams address hardware issues before they spread into broader application disruption. For StoreEasy 1430 and 1530 environments, that means a more direct path to repair and parts replacement when storage continuity matters. The five-year term is well suited to organizations that want to align support with the lifecycle of deployed infrastructure. Instead of piecing together short-term coverage, this service gives operations and procurement teams a stable maintenance model for planning budgets, service levels, and replacement expectations. Defective media retention adds an important control point for environments that need to keep failed components in-house. This is the kind of support contract that earns its place in a production environment: fast response, on-site execution, and parts replacement tied to a defined service window. For teams responsible for storage platforms that carry business data, it helps reduce recovery friction and supports a more predictable operating posture than basic warranty coverage. Ideal For Supporting production storage arrays in a data center Maintaining uptime for file services and shared storage workloads Covering business data platforms with strict recovery expectations Reducing repair turnaround for storage hardware failures Why This Product 1 On-site response for faster storage recovery 2 Parts replacement included for hardware incidents 3 Defective media retention for tighter data control 4 5-year coverage for lifecycle-aligned planning