Cisco ON PREM DNA ADVANTAGE Up to 250 Mbps | Subscription, Enterprise — CDMSLAC-RP-A-250M

Protect operational continuity with Cisco On Prem DNA Advantage up to 250 Mbps. This service is structured for teams that need dependable technical support coverage over a 3-year term, with 24x7 availability and a 2-hour response target. For infrastructure leaders, the value is not just access to support. It is the ability to keep critical systems moving when issues arise, with a service model designed to shorten time to response and reduce the burden on internal teams. Phone support provides a direct path to assistance, while the electronic service format simplifies tracking and administration. This offering is positioned for environments where service quality matters as much as the underlying platform. The up to 250 Mbps designation helps define the supported performance tier, making it easier to align the service with the installed environment and procurement requirements. Choose this service when downtime is expensive, response time matters, and support coverage must be explicit, measurable, and easy to manage. Ideal For Support on-premises infrastructure requiring 24x7 coverage Maintain service continuity for systems operating up to 250 Mbps Provide phone-based technical assistance for production environments Extend support coverage across a 3-year procurement cycle Why This Product 1 3-year term versus shorter support windows 2 24x7x2 hour coverage for faster response 3 Phone support for direct technical assistance 4 Defined up to 250 Mbps service tier