Cisco NV-AIE-24X7-PR30M — 24x7 Support per GPU, 30 Months | NVIDIA AIE, Renew — NV-AIE-24X7-PR30M=
Maintain continuous operation of NVIDIA AIE deployments with 24x7 per-GPU support backed by Cisco. This 30-month renewal covers one GPU-equivalent under a vendor-managed support plan, providing round-the-clock access to remote case intake, incident tracking, and escalation to engineers who understand AIE stack dependencies. Designed for infrastructure teams running critical inference, training or GPU-accelerated data pipelines, the service reduces mean time to resolution and preserves service SLAs without requiring extra headcount. Choose this model when you need vendor accountability over extended terms: longer coverage reduces administrative churn, preserves knowledge continuity, and lowers total cost of ownerJTFp compared with monthly renewals. The offering focuses on support outcomes — rapid incident classification, prioritized escalation, and documented case closure — so procurement and architecture teams can justify the premium by quantifying availability gains and operational predictability. Ideal when GPU density, multi-tenant workloads or compliance requirements demand consistent vendor support over an extended window. Ideal For Sustain multi-GPU inference clusters in production environments Support GPU-accelerated training jobs in enterprise ML platforms Provide vendor-backed coverage for GPU appliances in data centers Ensure continuous support for multi-tenant GPU hosting and managed services Why This Product 1 Provides 24x7 per-GPU coverage vs. limited-hours community support 2 Extends vendor responsibility for 30 months rather than monthly-only terms 3 Includes prioritized escalation and documented closure versus ad-hoc responses 4 Designed for production GPU fleets where predictable support cost matters
- Pricing Type: Per GPU renewal
- Product Supported: NVIDIA AIE Essentials (per GPU)
- Support Hours: 24x7
- Covered Period: 30 Months
- Provided Support: 24x7 technical support per GPU
- Service Description: Remote incident handling, case management and prioritized escalation
- Key Feature 1: 24x7 technical support per GPU
- Key Feature 2: 30-month renewal term
- Key Feature 3: Per-GPU entitlement model
- Key Feature 4: Remote phone and online case handling
- Key Feature 5: Priority incident escalation
- Key Feature 6: Monthly renewal alignment and reporting
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