Cisco NGIPS BlueCoat X-Series APM8600-APM9600 Fixed SMS-1K | Support — FPCRS-U8600-SMS-1K

Preserve support continuity for BlueCoat X-Series NGIPS deployments with Cisco NGIPS BlueCoat X-Series APM8600-APM9600 Fixed SMS-1K. This fixed support entitlement is designed for organizations that need a clear, vendor-backed path for maintaining a single covered system. It helps security and infrastructure teams keep service planning straightforward while protecting the operational value of the deployment. In environments where network security appliances are part of a broader control stack, support coverage is not optional. This SKU gives teams a defined support model for the APM8600 and APM9600 platform family, helping reduce ambiguity around maintenance ownerJTFp and response expectations. That matters when uptime, policy enforcement, and incident handling all depend on the appliance remaining in service. For procurement teams, the fixed model supports cleaner budgeting and easier renewal planning. For technical teams, it keeps the deployment tied to Cisco-backed assistance rather than leaving critical security infrastructure exposed to ad hoc support arrangements. Ideal For Support a single BlueCoat X-Series NGIPS appliance in production Maintain vendor coverage for an APM8600 or APM9600 deployment Standardize support for a security appliance in a branch or campus site Plan renewals for one covered network intrusion prevention system Why This Product 1 Fixed support for one supported appliance 2 Cisco-backed coverage for NGIPS deployments 3 Designed for BlueCoat X-Series APM8600-APM9600 4 Helps simplify security support planning