Cisco NFR KIT: PRE HA 6 SEATS PRE, WFO | Cloud Licensing, Support — CCX-12-NFR=

Keep operations moving when hardware issues threaten uptime. This Cisco NFR kit provides 5 years of on-site maintenance coverage for six seats, with parts replacement and labor included under a 9x5 next-business-day service model. It is designed for teams that need a clear response path, faster restoration, and less disruption to daily operations. For infrastructure groups, the value is in reducing uncertainty. On-site service avoids the delays of depot handling, while parts-and-labor coverage helps simplify remediation when a failure occurs. The extended 5-year term supports long planning cycles and makes it easier to align service coverage with refresh schedules, budget planning, and operational risk management. This package is suited to organizations that want dependable support for production environments without overbuying unnecessary complexity. It gives procurement teams a defined service scope and gives technical teams a practical path to restore service quickly when issues arise. Ideal For Supporting production Cisco deployments that require predictable maintenance coverage Covering six-user environments where on-site repair is preferred over depot service Extending service protection across a planned hardware lifecycle Reducing operational risk for teams managing business-critical infrastructure Why This Product 1 5-year term supports longer refresh and budget cycles 2 On-site response reduces downtime versus depot-only support 3 Parts and labor coverage simplifies incident resolution 4 Six-seat scope fits smaller controlled deployments