Cisco NCS560 2 x 100GE Interface Module Flex | Level 3 Support — SD-AR3K-N50IMA02

Keep high-capacity network infrastructure supported with a service plan aligned to the demands of carrier and enterprise transport environments. This Level 3 offering is tied to the Cisco NCS560 2 x 100GE interface module and is structured for teams that need escalation coverage for hardware-focused operations. For networks built around dense, high-speed connectivity, the cost of unresolved hardware issues is measured in throughput, latency, and service interruption. Level 3 support gives operations teams a defined path for advanced issue handling, helping reduce time spent navigating vendor escalation when the module is central to the traffic path. The flexible service structure is a strong fit for organizations that want support coverage without software support overhead. That makes it useful for infrastructure teams managing modular transport platforms, where the priority is keeping interfaces available and the network stable. When the module is part of a larger NCS560 deployment, this service helps preserve operational continuity and simplifies support planning for critical links. Ideal For Supporting a Cisco NCS560 deployment in a carrier aggregation layer Maintaining service coverage for high-speed interface modules in enterprise transport networks Providing escalation support for hardware-only infrastructure teams Standardizing support for modular 100GE connectivity components Why This Product 1 Level 3 support for advanced escalation handling 2 No software support for hardware-focused coverage 3 Flexible service structure for procurement alignment 4 Designed for NCS560 2 x 100GE interface modules