Cisco NCS-5504 Smart Licensing Flexible Consumption | Enterprise Support — SD-AR3K-NC55554C
Keep critical NCS-5504 hardware covered with a 2-year maintenance service designed to shorten recovery time and reduce operational risk. This depot-based exchange program combines 24x7 support with next-business-day advance parts replacement, giving infrastructure teams a clear path when hardware issues interrupt service. The service includes phone, email, web, and knowledge base access, so your team can move from diagnosis to resolution without waiting on a single support channel. Parts replacement is included, and the depot model helps control service costs while preserving response quality for physical and electronic components. For organizations running Cisco infrastructure where uptime matters, this service adds a practical layer of protection around the installed base. It is a strong fit when the cost of delayed replacement is higher than the cost of maintaining a formal support contract. The result is more predictable operations, faster recovery, and less exposure to unplanned hardware events. Ideal For Maintain support coverage for deployed NCS-5504 infrastructure Reduce downtime risk in branch, campus, or data center environments Standardize hardware recovery processes for operations teams Extend lifecycle protection for production network equipment Why This Product 1 Includes 1 business day advance parts replacement 2 Covers both physical and electronic service subtypes 3 Provides 24x7 access across phone, email, and web 4 Uses depot exchange to control support costs
- Service type: appliance maintenance gold - extended service
- Service duration: 2 year
- Service main type: exchange
- Service location: service depot
- Service response time: 1 business day - advance parts replacement
- Provided support: web, email, phone, web knowledge base access, new releases update
- Service sub type: physical and electronic
- Pricing Type: Flexible consumption
- Product Supported: NCS-5504 base hardware
- Bundle Support: Depot exchange maintenance
- Covered Period: 2 Year
- Provided Support: New Releases Update, Web Knowledge Base Access, Web Support, Email Support, Phone Support, Parts Replacement
- Service Characteristic: Parts
- Service Type: Appliance Maintenance Gold - Extended Service
- Remote Onsite: Service Depot
- Duration Hours: 0 hours
- Service Duration: 2 Year
- Service Location: Service Depot
- Service Description: 24x7x1 Business Day exchange service with advance parts replacement
- Certification Vendor: Citrix
- Language Supported: English
- Key Feature 1: Service type: appliance maintenance gold - extended service
- Key Feature 2: Service duration: 2 year
- Key Feature 3: Service main type: exchange
- Key Feature 4: Service location: service depot
- Key Feature 5: Service response time: 1 business day - advance parts replacement
- Key Feature 6: Provided support: web, email, phone, web knowledge base access, new releases update
- Key Feature 7: Service sub type: physical and electronic
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