Cisco NCS 4216 Router Support 8x5xNBD | On-Site Maintenance — CON-SNT-NCS4216R
Keep the NCS 4216 in service with Cisco Smart Net Total Care 8x5xNBD support. Built for teams that cannot afford slow recovery, this on-site maintenance plan pairs 8x5 coverage with next-business-day parts and labor response, helping reduce downtime when hardware issues interrupt production routing. For infrastructure environments where the router sits on a critical path, response speed matters as much as the hardware itself. This service gives you access to Cisco support resources, web knowledge base content, phone support, web support, new releases updates, repair, and parts replacement. That combination helps your team move from incident to resolution with less delay and fewer handoffs. The value is not just coverage. It is predictable support for a platform that carries core traffic, with on-site service designed to keep operations moving when remote troubleshooting is not enough. For organizations standardizing on Cisco routing, this support plan helps preserve the investment already made in the NCS 4216 while reducing the operational risk of unplanned outages. Ideal For Support a Cisco NCS 4216 router in a production WAN or core routing role Maintain service continuity for network infrastructure with on-site parts and labor coverage Standardize support for deployed Cisco routing hardware across enterprise sites Reduce recovery time after hardware faults in critical network paths Why This Product 1 On-site response instead of remote-only support 2 Next-business-day parts and labor coverage 3 Includes updates, repair, and replacement support 4 Designed for a Cisco NCS 4216 production deployment
- Service type: maintenance
- Service duration: 2 year
- Delivery method: on-site
- Service description: 24 x 7 x next business day
- Service response time: next business day - parts & labor
- Service characteristic: parts & labor
- Supported service sub types: electronic and physical
- Product Supported: Cisco NCS 4216 Router
- Provided Support: Phone Support, Web Support, Web Knowledge Base Access, New Releases Update, Parts Replacement, Repair
- Service Characteristic: Parts & Labor
- Service Type: Maintenance
- Remote Onsite: On-site
- Duration Hours: 17,520 hours
- Service Duration: 2 Year
- Service Description: 24 x 7 x Next Business Day
- Key Feature 1: Service type: maintenance
- Key Feature 2: Service duration: 2 year
- Key Feature 3: Delivery method: on-site
- Key Feature 4: Service description: 24 x 7 x next business day
- Key Feature 5: Service response time: next business day - parts & labor
- Key Feature 6: Service characteristic: parts & labor
- Key Feature 7: Supported service sub types: electronic and physical
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