Cisco NCI ULT SW LIC for Edge Sites & Prod SW Support per VM | Enterprise Support — E3A-NCI-E-ULT-PR

Keep distributed workloads covered with Cisco NCI ULT software licensing and production support for edge sites and virtual machines. This offering is built for teams that need vendor-backed continuity across remote or branch environments without adding operational friction. By tying support to each VM, it gives infrastructure teams a clear way to map coverage to deployed capacity. That matters when edge estates change often, when service windows are tight, and when production systems cannot wait for ad hoc troubleshooting. The result is more predictable support handling, cleaner entitlement management, and a stronger path to maintaining service availability. Cisco’s support model is especially valuable where downtime carries outsized cost: retail locations, distributed operations, industrial sites, and other environments that depend on stable software behavior at the edge. Instead of relying on generic coverage, this service is positioned for production use cases that demand faster vendor engagement and more disciplined lifecycle support. For organizations standardizing on Cisco software at the edge, this per-VM model helps align spend with actual deployment scope while preserving the assurance that comes with production support. It is a practical fit for teams that want to protect critical workloads without overbuying capacity they do not need. Ideal For Supporting virtual machines at retail or branch edge sites Maintaining production software coverage for distributed operations Standardizing support entitlements across remote infrastructure Covering edge-deployed workloads that require vendor assistance Why This Product 1 Per-VM model helps align cost to actual deployment 2 Production support is better suited to critical workloads than basic coverage 3 Edge-site focus fits distributed infrastructure needs 4 Cisco-backed service supports standardized entitlement management