Cisco NCI Pro Software License & Mission Critical Support per Core | Per-Core, Mission-Critical — NT-NCI-PRO-MC

Safeguard production systems with NCI Pro per-core software licensing combined with mission-critical support. Gain prioritized engineering response, software fixes, and per-core entitlement that aligns support cost to processor capacity. Provide mission-critical software support with per-core entitlement Deliver prioritized engineering escalation and expedited case handling Supply critical software fixes applicable to licensed cores Align licensing cost with deployed processor cores for predictable budgeting Maintain operational continuity for latency-sensitive workloads Coordinate with Cisco engineering for complex interoperability issues Offer entitlement tracking and license verification per core Ensure fast vendor response for production-impacting incidents Key Features Per-core software license model Mission-critical support and prioritized escalation Access to critical software fixes and workarounds Entitlement tracking tied to processor cores Vendor engineering coordination for interoperability Cost alignment between licensing and compute scale FAQ How is 'per core' licensing measured for NCI Pro? Per-core licensing is sized against the processor cores on the physical servers running the licensed NCI Pro instances. Confirm licensing metrics and counting rules with Cisco licensing documentation or your reseller prior to purchase. What differentiates mission-critical support from standard support? Mission-critical support provides prioritized case handling, expedited escalation to senior engineers, and faster access to critical software fixes for incidents that impact business operations—standard tiers offer lower priority and longer response windows. Can I scale my NCI Pro licenses as I add cores? Yes. NCI Pro per-core licenses and the associated mission-critical support can be increased to match added processor cores; coordinate license increments and support additions through Cisco or your procurement channel. Does mission-critical support include software upgrades? Mission-critical support focuses on fixes and prioritized remediation. Major feature upgrades or new major-version entitlements may require separate licensing or upgrade agreements—verify upgrade policy with Cisco.