Cisco MSX Upgraded Support for NSO and ESC, 3 Year | Support — NSOESC-UPG-G-3YR

Keep network automation and service control platforms supported with a 3-year Cisco Preferred coverage plan for NSO and ESC. Built for organizations that depend on these platforms to coordinate services, manage change, and preserve operational consistency, this support offering helps reduce uncertainty when issues arise. Preferred support is a strong fit for teams that need more than basic warranty coverage. It provides a structured support relationJTFp for environments where downtime, delayed triage, or unclear escalation can affect service delivery. For infrastructure groups managing production workloads, the value is in faster access to the right support path and a more predictable response experience over the full coverage period. This 3-year term also aligns well with planned platform lifecycles, budget cycles, and multi-year operational roadmaps. It helps procurement teams standardize support spend while giving technical teams the confidence that critical NSO and ESC deployments remain covered by Cisco-backed assistance. Ideal For Supporting production NSO deployments in enterprise network operations Maintaining ESC coverage for service control environments Standardizing support terms across multi-year infrastructure budgets Backing network automation platforms that require predictable vendor assistance Why This Product 1 Preferred support tier versus basic coverage 2 3-year term for longer planning horizons 3 Coverage aligned to NSO and ESC environments 4 Vendor-backed support for production operations