Cisco Meraki RMA Only 24x7x2 Service | Replacement, Enterprise Support — CON-RO2-MS39048W

Keep Meraki deployments moving with a replacement-focused service designed for rapid recovery. RMA ONLY 24X7X2 provides around-the-clock support handling with a two-hour response target, helping teams replace failed hardware quickly and limit the operational impact of an outage. For networks that carry branch connectivity, wireless access, or edge services, speed matters more than extended troubleshooting when the goal is to restore service. This service is a practical choice for organizations that already standardize on Meraki and want a direct path to hardware replacement rather than a broader support bundle. It fits environments where uptime is tied to user access, site connectivity, and business continuity. Compared with slower replacement programs, a 24x7x2 RMA model helps reduce the time a failed device stays in the rack and gives IT teams a cleaner recovery process. Use it where network interruption has immediate business impact and where procurement needs a support option that is easy to understand, easy to budget, and aligned to replacement speed. For Meraki-based infrastructure, this service helps keep the support model focused on what matters most: getting the hardware back in service fast. Ideal For Replacing failed Meraki hardware in a branch network Restoring connectivity for a site edge device after hardware failure Supporting operations teams that need fast RMA turnaround Maintaining service continuity for Meraki-managed infrastructure Why This Product 1 24x7 coverage instead of business-hours-only support 2 Two-hour response target for faster recovery 3 Replacement-focused service rather than troubleshooting-only coverage 4 Better fit for uptime-sensitive Meraki deployments