Cisco Meraki MX85 3Y RMA 24x7x4OS Support | Enterprise Network — CON-3RO4P-MX85HW85

Keep your Meraki MX85 deployment covered when downtime is not an option. This Cisco service provides 3 years of RMA-only support with 24x7 access and a 4-hour onsite response target, giving infrastructure teams a clear path to rapid hardware replacement and service continuity. It is designed for organizations that depend on the MX85 to secure branch traffic, enforce policy, and maintain connectivity across distributed environments. For teams managing business-critical edge security, the value is in speed and predictability. Instead of waiting through standard business hours or extended replacement cycles, this service is structured to reduce exposure when appliance failure interrupts operations. That matters in environments where VPN access, firewall policy enforcement, and WAN edge availability directly affect users and revenue. Choose this coverage when the cost of delay is higher than the cost of assurance. It helps standardize support expectations across sites and gives procurement a defined service term tied to a specific Cisco Meraki platform. Ideal For Branch offices that depend on Meraki MX85 for secure connectivity Distributed enterprises standardizing support for edge security appliances IT teams needing rapid replacement coverage for critical network hardware Procurement programs requiring fixed-term support for Cisco Meraki deployments Why This Product 1 Adds 24x7 coverage instead of business-hours-only support 2 Includes 4-hour onsite response for faster recovery 3 Targets the Meraki MX85 specifically for accurate service matching 4 Uses a 3-year term for predictable support planning