Cisco Meraki MR76 RMA Only Support — 1 Year, 24x7x30 Min Response | RMA, MR76, Outdoor — CON-RO4P-MR76HW

Maintain MR76 outdoor Wi‑Fi 6 AP availability with vendor-backed RMA-only coverage that prioritizes fast technical escalation and hardware replacement. This 1 Year Essential Support plan provides 24x7x30‑minute telephone response and phone-based technical triage to validate failures and initiate replacement logistics. Use this contract when you control onsite operations and want Cisco to manage warranty validation, parts dispatch, and RMA processing while your field teams handle physical swap. The plan narrows scope to replacement lifecycle and vendor fault handling, keeping recurring costs lower than full onsite SLAs while preserving predictable service outcomes. Includes phone support and electronic case tracking to align with enterprise change and incident workflows. Ideal for distributed campus and outdoor wireless deployments where rapid replacement logistics and vendor accountability matter more than technician dispatch. Ideal For Replace failed MR76 outdoor APs in distributed campuses without onsite vendor labor Maintain vendor accountability for warranty parts on outdoor Wi‑Fi 6 deployments Offload RMA logistics while internal teams perform field swaps Preserve budget predictability for hardware lifecycle replacement Why This Product 1 Limit vendor scope to RMA processing to lower ongoing service cost versus full onsite SLAs 2 Preserve fast vendor escalation with 24x7x30‑minute phone response compared to business-hour only plans 3 Use internal field teams for physical swaps to avoid per‑incident onsite fees 4 Includes electronic case tracking and manufacturer part validation to speed replacements