Cisco Meraki MG52E RMA UPG 8x5xNBD OS Support | Enterprise Service — CON-ROBP-MG5EHW1A

Protect cellular gateway availability with Cisco RMA upgrade coverage for the Meraki MG52E. Built for organizations that cannot afford extended network interruptions, this support offering adds 8x5 next-business-day replacement coverage to help restore service quickly after a hardware issue. For distributed sites, remote locations, and edge deployments, replacement speed matters. A failed gateway can interrupt primary or backup connectivity, delay transactions, and create avoidable support burden for internal teams. This service is designed to shorten that recovery window and keep operations moving with a defined support path from Cisco. It is a strong fit for teams standardizing on Meraki infrastructure and looking for predictable service terms around critical access points. Instead of absorbing the cost and delay of ad hoc replacement planning, you get a structured support entitlement aligned to business uptime requirements. That makes it easier to protect the value of the underlying MG52E investment and maintain continuity across the network edge. Ideal For Supporting branch offices that rely on Meraki MG52E for primary or backup connectivity Maintaining uptime for remote sites where rapid hardware replacement is essential Standardizing support coverage across distributed Meraki cellular gateway deployments Reducing recovery delays for edge network teams managing critical access infrastructure Why This Product 1 Adds next-business-day replacement instead of standard break-fix delays 2 Targets the Meraki MG52E specifically, not a generic support plan 3 Provides defined 8x5 coverage for predictable service handling 4 Helps preserve uptime at remote and branch edge locations