Cisco MDS 9396T 24x7x4 Support | SAN Switch Enterprise Coverage — CON-NCJPS-DS9396IK

Maintain service coverage for the Cisco MDS 9396T storage networking platform with 24x7x4 support. This entitlement is designed for teams that run SAN fabrics where response time and service continuity directly affect application availability. It provides a clear support path for the switch platform, helping infrastructure teams manage incidents with less friction. The MDS 9396T is commonly deployed where storage traffic must stay predictable and tightly controlled. Support coverage for this platform matters because SAN issues can ripple quickly across virtualized workloads, backup windows, and clustered applications. A vendor-aligned service plan helps keep escalation paths clear and reduces the time spent coordinating between internal teams and external support. This offering is a service-only purchase, making it suitable for organizations that already own the hardware and need dependable coverage for the installed base. For procurement teams, it supports lifecycle planning and helps justify the cost of keeping mission-critical fabric components under contract rather than exposed to ad hoc break/fix risk. Ideal For Supporting production SAN fabrics in enterprise data centers Maintaining vendor-backed coverage for Cisco MDS switching infrastructure Protecting storage network uptime for virtualization and backup environments Covering installed MDS 9396T hardware under a formal support contract Why This Product 1 Coverage is specific to the Cisco MDS 9396T storage networking platform 2 24x7x4 support suits SAN environments where downtime affects multiple workloads 3 Vendor-backed service helps streamline escalation for fabric incidents 4 Service-only entitlement supports existing hardware investments without new equipment