Cisco MDS 9000 16-Port GE SNTC 24x7x4 | Smart Net Premium — CON-SNTP-9316K

Maintain stronger control over storage network risk with Cisco SMARTnet Premium for MDS 9000 16-port GE environments. This 24x7x4 service is built for teams that cannot afford long recovery windows when SAN connectivity is interrupted. It provides continuous support access and a four-hour response target designed to keep critical storage traffic moving. For storage infrastructure, the cost of delay is measured in application impact, failed jobs, and operational pressure across dependent systems. Premium support matters because it shortens the path from incident to resolution and gives your team a direct line to Cisco expertise when the network layer is under stress. This service is a strong fit for enterprises running MDS 9000 in production storage fabrics, where uptime expectations are higher than standard business-hour coverage can support. It helps justify the investment by pairing around-the-clock support with a faster response commitment, making it easier to protect revenue-generating workloads and reduce the risk of extended disruption. Ideal For Protect a production SAN fabric supporting virtualized workloads Maintain around-the-clock coverage for a data center storage switch Reduce recovery time for a storage network interruption Support enterprise environments that require four-hour response coverage Why This Product 1 24x7 coverage for always-on storage operations 2 Four-hour response target for faster restoration 3 Premium support level for mission-critical SANs 4 Stronger fit than business-hour coverage for production storage fabrics