Cisco ISR4451 SNTC 24x7x4OS On-Site Support | 5-Year Service — CON-OSP-ISR45XK9

Protect ISR4451 deployments with Cisco SNTC 24x7x4OS on-site service coverage. This maintenance offering is designed for environments where routing availability matters and delays in parts or repair can ripple across users, sites, and applications. With 24x7 access and a 4-hour on-site response target, it gives infrastructure teams a faster path from incident to resolution than standard business-hour support. The service includes repair and parts replacement, which helps reduce the operational burden on internal teams when hardware issues occur. For organizations running branch connectivity, WAN edge routing, or other production network functions on the ISR4451 platform, that matters. It supports continuity planning, shortens recovery windows, and keeps service ownerJTFp with the vendor that knows the platform. This is the right fit when the cost of waiting is higher than the cost of premium coverage. It gives procurement a clear service term, operations a defined escalation path, and IT leaderJTFp a support model aligned to critical infrastructure expectations. Ideal For Supporting ISR4451 routers in branch connectivity environments Maintaining WAN edge uptime for production network traffic Reducing recovery time after hardware failure in critical sites Providing vendor-backed service coverage for enterprise routing infrastructure Why This Product 1 24x7x4 on-site response versus slower business-hour service 2 Parts replacement included versus labor-only coverage 3 5-year term versus shorter maintenance windows 4 Vendor repair support versus internal break/fix handling