Cisco ISR1100 SNTC 3-Year 24x7x2 Support | Technical Service, Electronic — CON-OS-ISR110X6

Keep ISR1100 routing services covered with a 3-year technical support agreement built for operational continuity. This service is structured for teams that need fast access to Cisco assistance when a router issue threatens branch connectivity, WAN access, or local LAN/WAN traffic flow. With 24x7 coverage and a 2-hour response target, it helps reduce the time between incident and action. For infrastructure teams, the value is not just access to support — it is predictable escalation when the network edge is under pressure. Phone support gives administrators a direct path to technical help, while the electronic service format simplifies tracking and administration. This is the kind of coverage that makes sense when the router is tied to business-critical applications, remote users, or site connectivity that cannot wait for standard business hours. Compared with lower-tier support options, this service is built to preserve uptime, speed troubleshooting, and protect the investment already made in the ISR1100 platform. Ideal For Supporting ISR1100 routers at branch offices with continuous technical coverage Maintaining WAN edge availability for remote sites and distributed users Reducing recovery time for router incidents that affect business applications Standardizing support coverage across Cisco network infrastructure deployments Why This Product 1 3-year term provides longer coverage than annual support options 2 24x7 availability supports after-hours incident response 3 2-hour response target shortens escalation windows 4 Phone support gives direct access to technical assistance