Cisco ISR1100 Router 4 GE CX Level 1 8x5xNBD Support | Enterprise — CON-L1NBD-GSR11060

Keep branch connectivity covered when network interruptions can stall users, applications, and remote access. Cisco CX Level 1 8x5xNBD support for the ISR1100 router provides next-business-day response during standard business hours, giving IT teams a defined path to restore service and reduce operational risk. This service is designed for environments that depend on the ISR1100 platform for secure edge routing, internet access, and site-to-site connectivity. With four Gigabit Ethernet ports on the supported router, the service helps protect a compact branch deployment where uptime matters and replacement delays are costly. For procurement teams, this support tier adds predictable coverage around a critical network asset without overbuying unnecessary service scope. For infrastructure teams, it creates a clear escalation path backed by Cisco expertise, helping preserve continuity for branch offices, retail locations, and distributed work sites. Ideal For Branch office routing support for ISR1100 deployments Business-hour coverage for distributed retail network sites Service entitlement for WAN edge infrastructure Support planning for small office network continuity Why This Product 1 Next-business-day response versus standard break-fix delays 2 Business-hour coverage versus 24x7 premium service tiers 3 Cisco-backed entitlement versus third-party support contracts 4 Focused ISR1100 coverage versus generic network support