Cisco ISR 4351 UC Bundle SNTC 8x5xNBD | Cisco Support Services — CON-OS-ISR4351V

Keep branch routing and unified communications on a defined support path with Cisco SNTC coverage for ISR 4351 UC deployments. This bundle is built for teams that need predictable service response, faster parts replacement, and a vendor-backed escalation route when edge infrastructure is under pressure. For distributed sites carrying voice, WAN, and local network traffic, service continuity matters as much as the hardware itself. 8x5xNBD support helps align maintenance coverage to standard business hours while next-business-day replacement reduces the time a failed component can keep a site offline. That matters when the router is carrying call control, VPN access, or critical branch connectivity. This service is a practical fit for organizations that standardize on Cisco infrastructure and want to protect uptime without overbuying around-the-clock coverage. It gives procurement a clear support term and gives operations a known recovery path for the ISR 4351 platform. For environments where the router sits at the center of branch communications, that difference is worth paying for. Ideal For Supporting branch offices running Cisco ISR 4351 for voice and data traffic Maintaining recovery coverage for unified communications edge routers Standardizing support for distributed sites with business-hours operations Reducing downtime risk for WAN edge infrastructure in Cisco environments Why This Product 1 Business-hours support instead of 24x7 coverage 2 Next-business-day replacement for faster recovery 3 Cisco-backed service path for ISR 4351 deployments 4 Better fit for standard branch operations than ad hoc break-fix