Cisco ISR 4351 SMARTnet Premium 24x7x4 Exchange Service | Enterprise Support — CON-SNTP-ISR4351XV

Maintain uptime where it matters most with Cisco SMARTnet Premium for the ISR 4351. Built for environments that cannot wait on standard business-hours support, this service provides 24x7x4 hour exchange coverage with replacement support to help restore failed hardware quickly. For branch offices, distributed enterprises, and edge deployments, the value is in speed and predictability. When a router failure can disrupt voice, VPN, cloud access, or site-to-site connectivity, rapid exchange coverage helps shorten the recovery window and reduce operational risk. Cisco-backed service also gives infrastructure teams a clear support path for a platform that often sits at the center of business continuity. This bundle is a strong fit for organizations that need more than basic warranty coverage. It is designed to support production networks where downtime has direct cost, and where a faster replacement cycle is worth the premium. If the ISR 4351 is carrying critical traffic, this service helps keep the network moving with less uncertainty. Ideal For Branch office routing support for Cisco ISR 4351 deployments Business continuity coverage for WAN edge infrastructure Replacement protection for sites running voice and VPN traffic Service coverage for production routers supporting remote users Why This Product 1 Faster recovery than standard business-hours support 2 Replacement coverage for production router failures 3 Designed for ISR 4351 branch and WAN edge deployments 4 24x7 availability for critical network operations