Cisco ISR 1100X 8P Dual GE SFP SMARTnet 24x7x4 | Router Support — CON-L1NCD-PC116186
Protect branch and edge routing with Cisco SMARTnet extended service for ISR 1100X platforms. This coverage is built for teams that need more than basic break-fix support. With 24x7 access, 4-hour parts response, and exchange-based service handling, it helps restore critical routing functions quickly when connectivity is on the line. For distributed networks, router downtime can interrupt application access, cloud connectivity, voice, and remote work. This service reduces that exposure by pairing Cisco phone support, web knowledge base access, and parts replacement with a service model designed for physical and electronic support scenarios. It is a strong fit for organizations standardizing on Cisco ISR hardware and looking to keep support aligned with production expectations. Choose this service when the router is not just another device in the rack. It is the path between users and the business. Cisco SMARTnet helps keep that path supported, documented, and recoverable with vendor-backed response when it matters most. Ideal For Supporting branch routers that carry WAN and internet traffic Maintaining edge connectivity for remote offices and retail sites Reducing recovery time for ISR 1100X deployments in production Standardizing Cisco support across distributed routing infrastructure Why This Product 1 4-hour parts response helps restore routing faster than standard support plans 2 Exchange-based handling reduces time to replacement for critical router failures 3 24x7 coverage fits branch, edge, and distributed network operations 4 Cisco-backed support is better aligned to production ISR deployments than generic third-party coverage
- Service name: SMARTnet - Extended Service
- Service main type: Exchange
- Service response time: 4 Hour - Parts
- Service availability: 24 x 7
- Service sub types: Physical and electronic
- Service characteristic: Parts
- Pricing Type: Service contract
- Product Supported: ISR 1100X 8P dual GE SFP router
- Bundle Support: SMARTnet Extended Service
- Covered Period: 24 x 7 x 4 Hour
- Provided Support: New releases update, web knowledge base access, parts replacement, phone support, replacement
- Service Characteristic: Parts
- Service Type: Extended service
- Remote Onsite: Remote
- Duration Hours: 24 hours
- Service Duration: 24 x 7 x 4 Hour
- Service Location: Remote
- Service Description: Cisco SMARTnet - Extended Service for ISR 1100X routing platforms with exchange-based parts support
- Certification Vendor: Cisco
- Language Supported: English
- Key Feature 1: Service name: SMARTnet - Extended Service
- Key Feature 2: Service main type: Exchange
- Key Feature 3: Service response time: 4 Hour - Parts
- Key Feature 4: Service availability: 24 x 7
- Key Feature 5: Service sub types: Physical and electronic
- Key Feature 6: Support includes parts replacement and replacement
- Key Feature 7: Support includes phone support and web knowledge base access
- Key Feature 8: Service characteristic: Parts
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