Cisco ISE Virtual Machine Medium (R-ISE-VMM-K9=) — 1 Year SMARTnet | ISE, VM, Support — R-ISE-VMM-K9=

Sustain policy-driven access control across wired, wireless and VPN sessions with Cisco ISE Virtual Machine Medium backed by a 1 Year SMARTnet maintenance service. This contract delivers 24 x 7 x 4 hour technical response, parts replacement and software updates that reduce mean time to repair and preserve configuration integrity. For infrastructure teams running ISE as a core access-control plane, SMARTnet adds predictable support costs and a defined escalation path to Cisco engineers. The service covers new release updates and remote email case handling, while the physical parts replacement option helps restore hardware-dependent functions where applicable. Choose this SKU when you require vendor-backed maintenance that preserves authentication, profiling and policy services for high-availability access architectures and tight compliance windows. Ideal For Protect enterprise NAC and posture policies in campus/wireless environments Maintain ISE-based guest and BYOD access services with vendor SLAs Support high-availability deployments that require predictable repairs Ensure compliance audits by keeping ISE at supported release levels Why This Product 1 Provide vendor-backed 24 x 7 x 4 hour response rather than ad-hoc internal support 2 Include parts replacement to shorten hardware repair windows versus software-only plans 3 Retain eligibility for new-release updates compared with expired-support options 4 Preserve predictable support costs for audit and procurement processes