Cisco IP Phone 8861 | 5-inch Display, VoIP Desk Phone, Enterprise — CON-SW-P8EEM0E8

Support dependable voice communications across demanding office environments with the Cisco IP Phone 8861. Designed for organizations that need clear audio, fast call handling, and a familiar desk-phone experience, it brings together a 5-inch color display, HD voice, and PoE-powered deployment in a form factor suited to enterprise desks and common areas. The 8861 is a practical fit for teams that spend the day on calls and need a phone that keeps pace without adding complexity. Its support for expansion modules helps extend call handling for reception, executive assistants, and power users who manage multiple lines or frequent transfers. The wired design keeps the endpoint stable on the network, while the display gives users quick access to call status and navigation. For IT teams, the value is in consistency. Cisco’s enterprise phone platform is widely deployed, making it easier to standardize user experience across sites and reduce support friction. For procurement, this model sits above basic entry-level handsets by offering the display size, audio quality, and accessory support expected in higher-use environments. Ideal For Front-desk call handling in corporate offices Executive and administrative desks with frequent transfers Shared workspaces requiring reliable wired voice access Standardized telephony rollout across multi-site enterprises Why This Product 1 Adds a 5-inch display for faster call visibility versus basic handsets 2 Supports expansion modules for higher-call-volume users 3 Uses PoE for cleaner deployment than external power adapters 4 Fits enterprise standardization better than consumer-grade desk phones