Cisco IP Phone 8851 Support 8x5xNBD | Exchange, Depot, 1-Year — CON-SSSNT-CP885139

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CON-SSSNT-CP885139
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Protect Cisco IP Phone 8851 deployments with a 1-year support service built for controlled response and predictable operating cost. This plan combines 8x5xNBD coverage with depot-based exchange and advance parts replacement, giving infrastructure teams a clear path to recover from hardware issues without extending downtime across the voice environment. For organizations that depend on desk phones for daily operations, service quality matters as much as the device itself. This support offering is designed to keep replacement logistics straightforward, with parts handling and exchange workflows that reduce the burden on internal teams. The result is a practical support model for environments where phone availability directly affects productivity, customer response, and internal communications. Compared with basic warranty coverage, this service adds a more structured response model and a stronger operational backstop for business-critical endpoints. It is a sensible fit for procurement teams that want to align support spend with the value of the installed base, while giving IT a defined service path for maintenance events. Ideal For Support office voice endpoints that must stay available during business hours Cover distributed phone fleets where depot exchange simplifies repairs Standardize maintenance for Cisco IP Phone 8851 MU installations Reduce operational disruption when endpoint parts require replacement Why This Product 1 Depot exchange model instead of basic return-only coverage 2 Advance parts replacement for faster recovery planning 3 1-year term for budgetable support lifecycle alignment 4 Parts-focused service for Cisco IP Phone 8851 MU
  • Service duration: 1 year
  • Service description: 24 x 7 x 1 business day
  • Service location: service depot
  • Service main type: exchange
  • Service response time: 1 business day advance parts replacement
  • Service characteristic: parts
  • Service sub type: physical and electronic
  • Pricing Type: Service
  • Product Supported: Cisco IP Phone 8851 MU
  • Bundle Support: Exchange
  • Covered Period: 1 Year
  • Provided Support: Parts Replacement
  • Service Characteristic: Parts
  • Service Type: Maintenance support
  • Remote Onsite: Service Depot
  • Duration Hours: 1 Year
  • Service Duration: 1 Year
  • Service Location: Service Depot
  • Service Description: 24 x 7 x 1 Business Day
  • Key Feature 1: Service duration: 1 year
  • Key Feature 2: Service description: 24 x 7 x 1 business day
  • Key Feature 3: Service location: service depot
  • Key Feature 4: Service main type: exchange
  • Key Feature 5: Service response time: 1 business day advance parts replacement
  • Key Feature 6: Service characteristic: parts
  • Key Feature 7: Service sub type: physical and electronic
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