Cisco IP DECT 6823 Handset Cradle MPP | CX Level 1 Support, 8x5 — CON-L1NBD-P6VK92V7

Protect day-to-day voice operations with a support service aligned to the Cisco IP DECT 6823 handset cradle MPP. This CX Level 1 offering provides 8x5 next-business-day coverage, giving IT teams a structured support model for environments where handset availability and response discipline matter. For communications teams, the value is not just coverage — it is clarity. A defined support tier helps separate routine assistance from higher-touch escalation paths, making it easier to manage expectations, document service entitlements, and keep procurement aligned with the installed base. That is especially important in distributed workplaces where DECT handsets support frontline staff and downtime quickly becomes visible. This service fits organizations that already standardize on Cisco voice hardware and want support terms that match the operational role of the device. It is a practical choice when you need a service SKU that maps cleanly to the handset cradle and supports ongoing continuity without overbuying broader coverage than the environment requires. Ideal For Supporting Cisco IP DECT handset cradles in office or warehouse voice deployments Adding next-business-day coverage to a Cisco voice hardware purchase Standardizing support terms across distributed DECT endpoints Documenting maintenance coverage for procurement and asset planning Why This Product 1 Defined 8x5 next-business-day support coverage 2 More targeted than broad enterprise support bundles 3 Matched to Cisco IP DECT 6823 handset cradle MPP 4 Helps standardize voice hardware service entitlements