Cisco IE2000 16FE Copper, 2GE SFP, 2FE SFP LAN Base CC | Support — CON-SSSNT-216DC

Maintain uptime on Cisco IE2000 switching infrastructure with a 4-year on-site service designed for physical hardware support. This maintenance offering combines repair and parts replacement with next-business-day response, giving operations teams a practical way to control downtime without waiting on depot turnaround. For industrial and access-layer environments, service quality matters as much as the switch itself. On-site coverage shortens the path from failure to restoration by bringing support to the equipment location, where replacement parts and labor can be applied in context. That matters when the switch is embedded in a production network, plant floor, or distributed edge site where every hour of outage affects operations. The service structure also helps standardize support costs over a multi-year period. Instead of absorbing unpredictable repair events, teams can plan around a defined maintenance term with parts and labor included. For organizations that depend on the IE2000 family for LAN access, this level of coverage helps preserve service continuity and reduces the operational friction of hardware incidents. Ideal For Maintaining industrial Ethernet switches at remote facilities Supporting access-layer networks that require on-site repair Reducing outage time for distributed edge switching hardware Standardizing multi-year maintenance for production network assets Why This Product 1 On-site repair versus depot-only service 2 Parts replacement included for faster restoration 3 Next-business-day response for reduced downtime 4 4-year term for predictable support planning