Cisco IE 16 10/100 5-Year On-Site 24x7x4 Support | Enterprise — CON-SNT-IE20001L

Protect edge switching infrastructure with a 5-year on-site maintenance plan built for fast response and practical recovery. This service combines 24x7x4-hour support with parts and labor coverage, helping teams address hardware failures without waiting on depot turnaround or managing separate repair logistics. For environments where access switching carries business-critical traffic, the difference is measured in reduced downtime and fewer operational surprises. On-site service keeps the repair path close to the equipment, which matters when remote locations, branch sites, or industrial facilities cannot afford extended outages. The five-year term also supports longer planning cycles. It helps align service coverage with the useful life of the hardware, making budgeting and renewal decisions easier for procurement and infrastructure leaders. Compared with lower-tier support, this plan offers a more complete maintenance model: faster response, on-site handling, and parts replacement under one contract. Ideal For Supporting branch network switches that require fast on-site repair Covering industrial or remote edge hardware where depot service is impractical Extending maintenance coverage across a five-year infrastructure lifecycle Reducing operational risk for access-layer devices carrying essential traffic Why This Product 1 Adds on-site repair instead of remote-only assistance 2 Includes parts and labor for a more complete maintenance model 3 Provides 24x7x4 response for faster recovery 4 Extends coverage to 5 years for longer lifecycle planning