Cisco HyperFlex HX240C M5 24x7x4 Support | Enterprise Service — CON-SSSNP-AF240CSX

Keep HyperFlex all-flash nodes in service when uptime matters most. This Cisco 24x7x4 support offering is built for environments that cannot wait for next-business-day response, pairing around-the-clock coverage with a four-hour onsite target for faster restoration. For teams running business-critical applications on HyperFlex HX240C M5, that means less exposure to extended outages and a clearer path back to normal operations. This support entitlement is a strong fit for enterprise infrastructure where node health directly affects application availability, storage performance, and user experience. It helps reduce the operational burden on internal teams by providing a defined support path for urgent hardware issues. Compared with basic coverage, 24x7x4 support is designed for organizations that value predictable response times and the confidence of Cisco-backed service on a premium platform. Use it to support production clusters, remote sites with limited local IT coverage, and environments where service interruption carries direct business cost. The result is a more resilient operating posture for HyperFlex deployments that need fast, accountable support. Ideal For Supporting production HyperFlex clusters running business-critical applications Covering remote data center nodes where rapid onsite response matters Maintaining service continuity for all-flash storage infrastructure Reducing recovery time for urgent hardware incidents Why This Product 1 Faster response than standard business-hours support 2 Better fit for production clusters than break-fix coverage 3 Onsite target helps shorten recovery time for hardware incidents 4 Cisco-backed entitlement suits higher-value infrastructure